General Questions:

What is Pathway Center?

Pathway Center provides professional services including DOT SAP Return-to-Duty support, evaluations, counseling, and educational courses. Our goal is to offer clear, compassionate, and accessible support both online and in person.
Do you offer online and in-person services?

Yes. Many of our services are available both virtually and in person, allowing you to choose the option that best fits your needs and schedule.
Do you accept insurance?

Pathway Center operates as a self-pay practice. Payment details are provided prior to scheduling services.
Is my information confidential?

Yes. We follow all applicable state and federal confidentiality laws, including HIPAA when applicable. Information is only shared with proper authorization or when legally required.
How do I get started?

You can book services directly through our website or contact us for guidance on selecting the appropriate service.

SAP Return-to-Duty (RTD) Questions:

What is the SAP Return-to-Duty (RTD) process?

The SAP RTD process is required by the Department of Transportation (DOT) following a failed drug or alcohol test. It includes an initial SAP evaluation, completion of required education or treatment, a follow-up evaluation, and compliance with return-to-duty and follow-up testing.
Do your courses meet SAP requirements?

Yes. Our educational courses are structured to align with SAP recommendations and DOT compliance expectations.
Does completing a course guarantee I can return to work?

No. Completion of education does not guarantee return-to-duty approval. Final decisions are made by employers and regulatory authorities.
Will I receive a certificate of completion?

Yes. Upon successful course completion, participants receive a certificate of completion for documentation purposes.
Are the SAP courses self-paced?

Yes. All SAP-related education courses are self-paced and completed online.

What types of counseling do you offer?

We provide individual counseling focused on substance use concerns, recovery, stress, life transitions, and personal growth.
Do you offer online and in-person services?

Yes. Many of our services are available both virtually and in person, allowing you to choose the option that best fits your needs and schedule.
Do you accept insurance?

Pathway Center operates as a self-pay practice. Payment details are provided prior to scheduling services.
How long are counseling sessions?

Session length and frequency are discussed at scheduling and may vary based on individual needs.
How do I get started?

You can book services directly through our website or contact us for guidance on selecting the appropriate service.

What evaluations do you provide?

We offer substance use evaluations and immigration psychological evaluations for legal, professional, or personal needs.
Do you work with attorneys or employers?

Yes. With proper authorization, we can coordinate documentation with attorneys, employers, or other authorized parties.
Are evaluations available online?

Some evaluations may be available virtually depending on requirements. Availability will be discussed prior to scheduling.

If you don’t see your question listed, please contact Pathway Center. We’re happy to help guide you toward the right service and next steps.